NHTSA complaint #11734552

Owner complaint summary

In October 2025, while the vehicle was still under Hyundai’s 5-year warranty, an authorized Hyundai dealership diagnosed a significant electrical failure affecting the ABS/ESC system on my 2021 Hyundai Tucson. The vehicle was experiencing multiple dashboard warning lights, intermittent key fob malfunction, alarm system failure, and progressive electrical instability affecting safe operation. Dealer diagnostic trouble codes included C120001, C167581, and C164202, with technician notes stating “ABS sensor wiring harness fault found.” The dealership recommended replacement of the wiring harness, estimated at approximately $12,000, but no warranty repair was performed. Since the initial diagnosis, the condition has continued to worsen with additional warning lights and ongoing ABS/electrical system instability. The issue remains unresolved and continues to affect vehicle safety.