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NHTSA complaint #11734918

This page summarizes an official U.S. National Highway Traffic Safety Administration owner complaint. Use the verification links below to confirm the record directly with NHTSA.

Vehicle

2024 ACURA MDX

Manufacturer

Honda (American Honda Motor Co.)

Components

ELECTRICAL SYSTEM,UNKNOWN OR OTHER

Dates

Incident: 04/13/2026
Filed: 04/30/2026

Owner complaint summary

Our infotainment system stopped working and when we took it one of Acura’s authorized dealers they told us that back half of the car is flooded and that has shot down all the electronics including the infotainment system. They also gave me a bill of $10K USD to fix the leak and replaced damaged electronics. Their argument is that the car was parked outside and that caused this issue. This has never come up in any of our previous maintenance visits where Acura certified dealerships always check our car and tell us that everything is okay.

This is an owner complaint filed with NHTSA (ODI #11734918). It is not automatically an official recall, investigation outcome, or manufacturer admission unless the complaint text itself describes one.
NHTSA datasets & APIsAll complaints for this vehicleRaw NHTSA JSON (ODI #11734918)Back to reports

Official record ID (ODI): 11734918. This page is the human-readable source link used across afterwarranty. The raw JSON link proxies NHTSA's public API for machine verification; prefer this page when reading the complaint.