NHTSA complaint #11735150

Owner complaint summary

The tungsten carbide coating on the PSCB (Porsche Surface Coated Brake) rotors has failed at 44,000 miles. This is not normal wear. The Taycan’s regenerative braking system handles the substantial majority of deceleration under normal driving conditions, meaning the mechanical brakes on this vehicle have seen a fraction of the use they would on a comparable internal combustion vehicle at the same mileage. Coating failure under these conditions is consistent with a material or manufacturing defect. Porsche has issued Technical Service Bulletins addressing PSCB disc replacement on the 2020 Taycan, indicating this is a known issue. Porsche Cars North America was contacted twice requesting goodwill consideration and denied both requests, citing warranty expiration without addressing the vehicle’s braking profile or the existence of related TSBs. The cost of OEM PSCB rotor replacement is approximately $7,500–$10,000 including labor. No safety-equivalent aftermarket replacement exists for this proprietary system, leaving owners with no practical alternative to the full OEM repair cost.