Verified government source

NHTSA complaint #11735268

This page summarizes an official U.S. National Highway Traffic Safety Administration owner complaint. Use the verification links below to confirm the record directly with NHTSA.

Vehicle

2020 JEEP WRANGLER

Manufacturer

Chrysler (FCA US, LLC)

Components

ELECTRICAL SYSTEM

Dates

Incident: 04/04/2026
Filed: 05/02/2026

Owner complaint summary

The cam bus connector also known as the green star box behind the glove box was defective. I would drive 32-35 miles and my dashboard would light up with 17 codes, abs, 4wd, steering, anti skid, my speed would disappear as well as my mph into three dashes, my check engine light would eliminate as well as service 4wd, pull over to a safe location vechile disabled as the entire jeep slammed itself into park. I can’t imagine what would have happened to me if I didn’t get this resolved and I was going to work driving on the highway doing 55 and this happened and the vehicle slammed itself into park. I would not be here today to tell my story and potentially save other lives as I’m sure this is a known recall and or should be! I called jeep and was notified that this is a known recall but my vin was listed for the recall. So here I am in hopes to get this resolved for all jeeps out there to get this addressed. I would also like to be reimbursed for the parts and labor getting this fixed. I have the video footage of this happening as well and a pic of the cam bus fuse connector showing the burnt electrical components. This will not let me upload a video only photos.. the video is very important in this case and I feel you should have it for this, if so please email me or contact me and I can send it.

This is an owner complaint filed with NHTSA (ODI #11735268). It is not automatically an official recall, investigation outcome, or manufacturer admission unless the complaint text itself describes one.

Official record ID (ODI): 11735268. This page is the human-readable source link used across afterwarranty. The raw JSON link proxies NHTSA's public API for machine verification; prefer this page when reading the complaint.