Verified government source

NHTSA complaint #11735409

This page summarizes an official U.S. National Highway Traffic Safety Administration owner complaint. Use the verification links below to confirm the record directly with NHTSA.

Vehicle

2020 HONDA CR-V

Manufacturer

Honda (American Honda Motor Co.)

Components

POWER TRAIN,ELECTRICAL SYSTEM,FORWARD COLLISION AVOIDANCE

Dates

Incident: 03/06/2026
Filed: 05/03/2026

Owner complaint summary

In November 2025 a new transmission was installed Curry Honda in Atlanta GA on my 2020 Honda CR-V. The new transmission came with a 3 year/36,000 mile warranty. In March 2026 my vehicle broke down and was towed to Tameron Honda in Daphne Al where a speed sensor was replaced at my expense of 388.44. The adaptive cruise control was not working prior to this repair. Within two weeks the vehicle experienced further issues and had to be driven in a compromised condition back to Curry Honda in Atlanta where the transmission wire harness was diagnosed as corroded and replaced at a cost of 1696.99. My vehicle has been garage-kept its entire life except when in the care of a dealership. Corrosion on a recently replaced transmission in a garage-kept vehicle cannot be attributed to environmental exposure or owner neglect. It points directly to a defective part of improper installation at Curry Honda. These failures occurred within months of a new transmission installation with no prior history of issues. I believe this is a safety defect as the vehicle broke down unexpectedly and had to be driven in a compromised condition posing a safety risk.

This is an owner complaint filed with NHTSA (ODI #11735409). It is not automatically an official recall, investigation outcome, or manufacturer admission unless the complaint text itself describes one.

Official record ID (ODI): 11735409. This page is the human-readable source link used across afterwarranty. The raw JSON link proxies NHTSA's public API for machine verification; prefer this page when reading the complaint.