NHTSA complaint #11735525

Owner complaint summary

The contact owns a 2019 Nissan Rogue. The contact stated that while in reverse(R), the screen would display a blank image. The contact stated that the camera would operate normally when pressing the camera button; just not while the vehicle was in reverse(R). Upon investigation, the contact discovered NHTSA Campaign Number: 19V654000(Back Over Prevention) which he linked to his failure. The contact called several dealers in his area and all informed the contact that his vehicle was not included in the recall. An email was sent to the manufacturer and the contact received a response that there were no recalls or warranties on the vehicle. The vehicle was not repaired. The failure mileage was approximately 120,000.