NHTSA complaint #11736186

Owner complaint summary

We bought our 2023 Camry brand new off the lot and had no idea until the first rainstorm we were in that there was an issue with the wiper motor. Anytime there is moderate to hard rainfall and we turn the wipers on high they run at a low speed causing poor to no visibility. We have to pull over every time wait out the rain. We’ve mentioned our concern many times to the dealership where we have our Toyotas serviced and they just tell us they don’t see a recall for this problem. This is incredibly dangerous and hazardous and it needs to be fixed - we just don’t know how to go about it at this point.