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NHTSA complaint #11736614

This page summarizes an official U.S. National Highway Traffic Safety Administration owner complaint. Use the verification links below to confirm the record directly with NHTSA.

Vehicle

2019 DODGE DURANGO

Manufacturer

Chrysler (FCA US, LLC)

Components

SERVICE BRAKES, HYDRAULIC

Dates

Incident: 04/29/2026
Filed: 05/08/2026

Owner complaint summary

The contact stated that the vehicle was taken to the dealer for a recall repair for NHTSA Campaign Number 24V838000 (Service Brakes, Hydraulic); according to the contact, the vehicle was partially repaired but was being charged for the hydraulic control unit which the contact believes is part of the recall repair; however the dealer stated it was separate from the recall but needed to be replaced due to a failure. The contact stated that according to the dealer the malfunctioning piece for the ABS and ESC were replaced. The contact believes that the parts were only cleaned out and not replaced. The manufacturer was notified of the issue. The approximate failure mileage was 95,000.

This is an owner complaint filed with NHTSA (ODI #11736614). It is not automatically an official recall, investigation outcome, or manufacturer admission unless the complaint text itself describes one.
NHTSA datasets & APIsAll complaints for this vehicleRaw NHTSA JSON (ODI #11736614)Back to reports

Official record ID (ODI): 11736614. This page is the human-readable source link used across afterwarranty. The raw JSON link proxies NHTSA's public API for machine verification; prefer this page when reading the complaint.