Verified government source

NHTSA complaint #11737280

This page summarizes an official U.S. National Highway Traffic Safety Administration owner complaint. Use the verification links below to confirm the record directly with NHTSA.

Vehicle

2021 PORSCHE MACAN

Manufacturer

Porsche Cars North America, Inc.

Components

POWER TRAIN,ENGINE

Dates

Incident: 12/01/2025
Filed: 05/12/2026

Owner complaint summary

Vehicle developed a check engine light and camshaft sensor fault at approximately 48,000 miles. Engine began making abnormal ticking noise and later entered reduced power/limp mode condition. Vehicle was initially evaluated by an authorized Porsche dealership, where damage to the camshaft trigger/tone wheel and internal mechanical concerns within the valvetrain were identified through diagnostic evaluation and bore scope inspection. Supporting documentation from the authorized Porsche dealership, including bore scope video and diagnostic findings, has been retained. A Porsche-focused independent repair facility later identified a fractured rocker arm within the valvetrain assembly as the root cause of the failure. The failed rocker arm caused contact damage to the camshaft and related components. Repair facility advised that further movement of the failed component could have resulted in catastrophic engine failure. Failed component has been retained and documented with photographs. Vehicle required major valvetrain and camshaft repair. Concern involves internal engine component failure at relatively low mileage with potential loss of power and severe engine damage.

This is an owner complaint filed with NHTSA (ODI #11737280). It is not automatically an official recall, investigation outcome, or manufacturer admission unless the complaint text itself describes one.

Official record ID (ODI): 11737280. This page is the human-readable source link used across afterwarranty. The raw JSON link proxies NHTSA's public API for machine verification; prefer this page when reading the complaint.