NHTSA complaint #11737478

Owner complaint summary

While driving my 2020 Acura MDX, the vehicle developed an intermittent check engine light and a noticeable engine knocking noise coming from the engine compartment. The vehicle was taken to an Acura dealership for diagnosis. According to the certified Acura technician, no diagnostic trouble codes were found stored in the vehicle’s system. However, the technician confirmed there was an audible knocking noise present from the engine during inspection. The technician stated "No engine oil leaks found at this time. Engine. I did verify the noise that you are talking about far as knocking noise goes. Right now, it sounds like it's a lower end noise, possibly crank shaft related. Engine teardown would need to be in place to verify which cylinders are bad and to confirm if the bearing is gone or not.". The vehicle has all service records, including routine oil changes at recommended intervals. The technician also confirmed that the vehicle had oil in it. The vehicle is not part of the existing recall, but the symptoms and description match the known crank shaft rod bearing issue.