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NHTSA complaint #11737769

This page summarizes an official U.S. National Highway Traffic Safety Administration owner complaint. Use the verification links below to confirm the record directly with NHTSA.

Vehicle

2020 AUDI Q7

Manufacturer

Volkswagen Group of America, Inc.

Components

ENGINE

Dates

Incident: 05/01/2026
Filed: 05/14/2026

Owner complaint summary

the first indication of an issue was oil consumption. It was using more oil than usual around the 70K mile mark. Then it started misfiring, and soon after a knocking noise coming from the engine. There are no check engine light on, after bringing it in for diagnostics, it read that it was a spark plug, once they got into the engine they discovered the cylinder had been stripped from the piston. Yes the diagnostics came from our foreign car mechanic. no, it has not been inspected by the manufacturer or police. Just the symptoms. sometimes the light would come on, and then it would go off. At this point it is off. All of this started in the fall of 2025.

This is an owner complaint filed with NHTSA (ODI #11737769). It is not automatically an official recall, investigation outcome, or manufacturer admission unless the complaint text itself describes one.
NHTSA datasets & APIsAll complaints for this vehicleRaw NHTSA JSON (ODI #11737769)Back to reports

Official record ID (ODI): 11737769. This page is the human-readable source link used across afterwarranty. The raw JSON link proxies NHTSA's public API for machine verification; prefer this page when reading the complaint.