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NHTSA complaint #11737775

This page summarizes an official U.S. National Highway Traffic Safety Administration owner complaint. Use the verification links below to confirm the record directly with NHTSA.

Vehicle

2021 JAGUAR E-PACE

Manufacturer

Jaguar Land Rover North America, LLC

Components

ELECTRICAL SYSTEM,ENGINE

Dates

Incident: 09/18/2024
Filed: 05/14/2026

Owner complaint summary

The contact owns a 2021 Jaguar E-Pace. The contact stated that while driving and coming to a stop light or stop sign, the automatic stop start caused the vehicle when stopped and light or stop sign, the vehicle stalled. The issue also occurred while driving on a roadway, the vehicle stalled when stopped. The vehicle was taken to the dealer where it was diagnosed and did a multi point inspection. updated the module however the issue persisted. The issue happened multi times and taken to the dealer, where it was then said the the issue could not be duplicated. The manufacturer was notified of the issue. The failure mileage was 27,703.

This is an owner complaint filed with NHTSA (ODI #11737775). It is not automatically an official recall, investigation outcome, or manufacturer admission unless the complaint text itself describes one.
NHTSA datasets & APIsAll complaints for this vehicleRaw NHTSA JSON (ODI #11737775)Back to reports

Official record ID (ODI): 11737775. This page is the human-readable source link used across afterwarranty. The raw JSON link proxies NHTSA's public API for machine verification; prefer this page when reading the complaint.