NHTSA complaint #11737958

Owner complaint summary

While driving my 2023 Acura MDX at approximately 40 mph in rainy conditions, the vehicle experienced a sudden catastrophic failure without any prior warning lights or dashboard messages. The vehicle abruptly decelerated and felt as though the drivetrain or wheels were binding / locking. The vehicle lost the ability to accelerate normally and became effectively inoperable in traffic. After stopping, the vehicle resisted rolling freely even when shifted into neutral and required towing to the dealership. The dealership has since informed me that the front transfer case / transfer box experienced a catastrophic internal failure. Root cause and failure sequence are still being diagnosed by the dealer. The sudden nature of the failure, lack of warning indicators, and apparent driveline lockup behavior created a significant safety hazard and increased risk of crash, particularly given the wet road conditions and speed at the time of the incident. There were several near misses with other cars putting me and my family at significant risk. The vehicle is currently at the dealership pending full diagnosis and repair.