Vehicle
2019 CHRYSLER PACIFICA
Manufacturer
Chrysler (FCA US, LLC)
Components
ELECTRICAL SYSTEM
Dates
Incident: 04/14/2026
Filed: 05/15/2026
Owner complaint summary
There was a clicking noise coming from under the dash. This flapping may have been going on for years. I only took in the car after a passenger noted that this noise was something abnormal. Others have noted that this will drain the secondary battery and I have had to have that battery replaced. The dealership said it would be five hundred dollars to replace the recirc door actuator (98258 B105D). They charged me $99.95 in labor to diagnose it. I bought a replacement part myself and replaced it myself. I disassembled what was supposed to be the faulty part, but found all gears perfectly fine. I noticed there were no issues related to the recirc door itself. The replacement part worked fine until the next day, when I pushed the passenger door lock button and the flapping noise resumed. I ran the old recirc motor disconnected from the recirc door and noticed that it exhibited a flapping behavior independent of whether or not it was actually attached to the door. This indicates a programming issue, not a physical issue.
Official record ID (ODI): 11738070. This page is the human-readable source link used across afterwarranty. The raw JSON link proxies NHTSA's public API for machine verification; prefer this page when reading the complaint.