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NHTSA complaint #11738118

This page summarizes an official U.S. National Highway Traffic Safety Administration owner complaint. Use the verification links below to confirm the record directly with NHTSA.

Vehicle

2024 ACURA MDX

Manufacturer

Honda (American Honda Motor Co.)

Components

VISIBILITY,AIR BAGS

Dates

Incident: 05/15/2026
Filed: 05/15/2026

Owner complaint summary

The contact owns a 2024 Acura MDX. The contact stated that while driving at an undisclosed speed, a loud banging sound was heard coming from the vehicle. The contact discovered that the sunroof had unexpectedly shattered. Additionally, while driving at an undisclosed speed, a supplemental restraint system warning message intermittently displayed, advising the contact to contact the dealer. The vehicle was taken to the dealer; however, the failures could not be duplicated. The vehicle was not diagnosed or repaired. The dealer was also contacted regarding the shattered sunroof; however, the vehicle was not diagnosed or repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 29,112.

This is an owner complaint filed with NHTSA (ODI #11738118). It is not automatically an official recall, investigation outcome, or manufacturer admission unless the complaint text itself describes one.
NHTSA datasets & APIsAll complaints for this vehicleRaw NHTSA JSON (ODI #11738118)Back to reports

Official record ID (ODI): 11738118. This page is the human-readable source link used across afterwarranty. The raw JSON link proxies NHTSA's public API for machine verification; prefer this page when reading the complaint.