Verified government source

NHTSA complaint #11739045

This page summarizes an official U.S. National Highway Traffic Safety Administration owner complaint. Use the verification links below to confirm the record directly with NHTSA.

Vehicle

2025 AUDI Q5

Manufacturer

Volkswagen Group of America, Inc.

Components

FORWARD COLLISION AVOIDANCE

Dates

Incident: 05/17/2026
Filed: 05/20/2026

Owner complaint summary

Regarding the adaptive cruise control, sometimes the system won't engage. The first time this happened a warning popped on the screen saying something about seatbelts. I've learned that the problem can be "fixed" by pulling off the road and turning the car completely off. That includes opening a door to silence the radio. The cruise has always worked afterwards. Sometimes while driving on cruise control, in a straight line, the car brakes abruptly for no apparent reason. Granted we were on the interstate and there was traffic but no reason whatsoever to brake. The cruise control is easily confused on roads with multiple lanes and sharp curves, like on [XXX] between Asheville, NC and Knoxville, TN. The car will brake abruptly, seemingly sensing a car in front of me but in a different lane. Sometimes when reengaging cruise control the speed goes not to the speed I had set but what it "sees" as the posted speed limit. This caused the car to speed up in a construction zone and slow to a speed below the prevailing speed of traffic around us. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

This is an owner complaint filed with NHTSA (ODI #11739045). It is not automatically an official recall, investigation outcome, or manufacturer admission unless the complaint text itself describes one.

Official record ID (ODI): 11739045. This page is the human-readable source link used across afterwarranty. The raw JSON link proxies NHTSA's public API for machine verification; prefer this page when reading the complaint.