NHTSA complaint #11740367

Owner complaint summary

Vehicle shut off while driving on highway during morning rush. Car shut off within seconds of flashing dashboard. I was in a dangerous situation with the possibility of creating a major highway accident, I was stuck on the highway with disappearing breakdown lane. Pulled code P26CB on OBD code reader at auto zone; P26CB7 pulled on Toyota diagnostic code reader= Engine coolant pump actuator stuck. Active tested water pump and pump. It working. Tested for power and ground at the pump and good. Need to replace electric water pump per Toyota. Diagnostic test $184.95 at Toyota. Toyota requesting $1,400.00 for repair not including diagnostic testing. Called Toyota dealership and Toyota and was told it doesn’t fall under warranty or goodwill that code P26CB isn’t the same as their code P26CB7. After the incident I researched Toyota Camry and this is a well documented issue that is being declined. My Toyota Camry was bought brand new and has 49,000 miles. I am traumatized and disappointed with the product and services I have received with this 2019 Toyota Camry.