Verified government source

NHTSA complaint #11740396

This page summarizes an official U.S. National Highway Traffic Safety Administration owner complaint. Use the verification links below to confirm the record directly with NHTSA.

Vehicle

2025 AUDI Q5

Manufacturer

Volkswagen Group of America, Inc.

Components

ENGINE

Dates

Incident: 05/07/2026
Filed: 05/27/2026

Owner complaint summary

I purchased a new 2025 Audi Q5 Sportback on 4/13/2026. I brought my car home that day and then had to go to the hospital for surgery so didn't drive my car for two weeks. I get in my car after a couple of weeks and the engine light came on and didn't come off I took it into Audi on May 7th. Audi said I could pick up my car on Monday May 11th and said the car battery was charged and I should be good. I brought my car home and then didn't drive it again for a week. I got in my car again and the engine light came on again. I called Audi on the Thursday before Memorial day and was told I needed to bring this back in. I took it in on Tuesday, and was told this code is a known issue and Audi is putting a fix in place to update the modules. They provided me the attached from Audi. If this is a known issue, I feel this should have been provided to me about this before buying the car. I was also told to continue to drive the car and with the light on. How dangerous is that to drive a car with the engine light and ignore it. If something is seriously wrong, I won't know cause I am told to ignore. I would like to know how to return this car as a lemon has this was a known issue and they don't know when the fix will be in place. I am asking for assistance on how to proceed with Audi. I have read several reviews on line with others that have experienced the same issues over a year ago. Thank you !

This is an owner complaint filed with NHTSA (ODI #11740396). It is not automatically an official recall, investigation outcome, or manufacturer admission unless the complaint text itself describes one.

Official record ID (ODI): 11740396. This page is the human-readable source link used across afterwarranty. The raw JSON link proxies NHTSA's public API for machine verification; prefer this page when reading the complaint.