Verified government source

NHTSA complaint #11741079

This page summarizes an official U.S. National Highway Traffic Safety Administration owner complaint. Use the verification links below to confirm the record directly with NHTSA.

Vehicle

2019 MITSUBISHI ECLIPSE CROSS

Manufacturer

Mitsubishi Motors North America, Inc.

Components

POWER TRAIN

Dates

Incident: 04/23/2026
Filed: 05/30/2026

Owner complaint summary

Without any warning after traveling downstate with our family the transmission let go. Never any warning lights, no transmission slippage. We went into a store and when we left the car wouldn't move. Mitsubishi dealer gave me a quote for a new transmission, and it cost what I owe on the car.

This is an owner complaint filed with NHTSA (ODI #11741079). It is not automatically an official recall, investigation outcome, or manufacturer admission unless the complaint text itself describes one.

Official record ID (ODI): 11741079. This page is the human-readable source link used across afterwarranty. The raw JSON link proxies NHTSA's public API for machine verification; prefer this page when reading the complaint.