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NHTSA complaint #11742050

This page summarizes an official U.S. National Highway Traffic Safety Administration owner complaint. Use the verification links below to confirm the record directly with NHTSA.

Vehicle

2022 MERCEDES-BENZ GLC 300

Manufacturer

Mercedes-Benz USA, LLC

Components

ELECTRICAL SYSTEM,SERVICE BRAKES

Dates

Incident: 05/28/2026
Filed: 06/04/2026

Owner complaint summary

My vehicle got stuck on a EPB(electronic parking brake) and I was unable to disengage it. I tried a few things and none worked. I contacted Mercedes to tow it to the dealer and the tow truck came and driver had to “drag” my vehicle on to the flatbed. My car has been at Mercedes for 5 days now and they gave me a response saying that they are having a hard time trying to disengage the EPB. I’m aware of a EPB recall but my model is specified as being a part of it, however the issue is closely related to the recall so please take further interest in my situation because it could be the start of a new recall. The dealer says they have tried and failed to disengage it. My car was working just fine so please take further look at a possible software glitch for the EPB.

This is an owner complaint filed with NHTSA (ODI #11742050). It is not automatically an official recall, investigation outcome, or manufacturer admission unless the complaint text itself describes one.
NHTSA datasets & APIsAll complaints for this vehicleRaw NHTSA JSON (ODI #11742050)Back to reports

Official record ID (ODI): 11742050. This page is the human-readable source link used across afterwarranty. The raw JSON link proxies NHTSA's public API for machine verification; prefer this page when reading the complaint.