NHTSA complaint #11742151

Owner complaint summary

I was driving in GA and my low engine power light came on and I lost complete ability to brake. The brake pedal was hard and would not go down. I towed my car to Jim Ellis Chevrolet in Atlanta. They called a few days later and told me I needed extensive engine repairs that would cost over $5,000 but GM would take care of some of it. I paid $1980.00. I went to pick up my car and was nervous because I lost brakes on a highway and was afraid. I asked them if they were sure everything was repaired and I would be safe and they told me it was tested extensively and driven and all was good. I drove around 2 hours after leaving and my engine light came on and my brakes failed again going 70 miles an hour surrounded by semis. I called Jim Ellis and they told me to tow it to Walter Jackson who told me it was a vacuum pump that they would have had to remove during the repairs. In addition there is a class action against GM about these pumps for my year and make of car. I have asked for a refund from Jim Ellis contacting ownership, GM, Service Team and no one will respond to my calls or emails. I filed a customer complaint with GM and they are accepting zero responsibility as well. I paid thousands of dollars between both repairs and rental cars and the least I would like for them putting my life and others around me at risk on a freeway is my money back.