NHTSA complaint #11742153

Owner complaint summary

I recently purchased a 2020 Hyundai Tucson with a Nu 2.0 GDI engine. Shortly after purchase the engine completely failed and requires full replacement. When taken to a Hyundai dealership, they pulled an internal STUI report showing A95 branding, meaning Hyundai had previously denied warranty coverage blaming the prior owner for outside influence. This A95 designation does not appear on any consumer vehicle history report including Carfax or AutoCheck. I paid $13,500 for this vehicle with no knowledge of this engine history. The Nu 2.0 GDI engine in this vehicle is specifically named in Hyundai’s class action settlement. Hyundai is using internal branding to avoid responsibility for a known manufacturing defect while allowing these vehicles to re-enter the used car market with clean vehicle history reports, leaving consumers completely unprotected.