NHTSA complaint #11743839

Owner complaint summary

June 8th, 2026 I was driving to work when my car began to have problems accelerating. My cars acceleration was inconsistent and would not allow for appropriate throttle response. After realizing this was not a fuel delivery problem I tried to come to a safe area to pull over in which I could not do so rounding a roundabout. After making it through the roundabout my cars acceleration was depleting fast. I pulled over as much as I could before I put the car in park and turned the engine off. After the engine was turned off I attempted to restart it. Upon restarting the vehicle began to shake violently as if the back tires were still in rotation and began making an awful noise. I turned the car off and called someone to come assist me. Moments later a random civilian operating under the name “bulldogs handyman and roadside assistance” pulled up behind me. He attempted to help me restart the car to understand what was going on. The car at this point could not turnover. He then asked me “are you out of gas” because visually my car was perfectly fine. I was indeed at half a tank. The man then plugged a code reader into my car and received the code A11P7. At this time a light finally went off on my dash board showing “check engine” symbol. We called Nissan due to the recent recall on my car and had it towed there. The Nissan dealership claims my EGR cooler failed resulting in coolant to enter my engine and overheat the engine causing it to fail. However, Nissan refuses to check the oil pan because the code specifically installed for the recall did not populate. Their diagnoses is plausible however, I just had a multi point inspection 4 months ago by this exact dealership. My cars mileage is 71,315 miles. All maintenance is up to date and I never had a coolant leak. I have had many people INCLUDING EMPLOYEES tell me about the EGR cooler failing and how it is a known problem for Nissan. The EGR cooler needs to be inspected in these models! They are defective.