Verified government source

NHTSA complaint #11744760

This page summarizes an official U.S. National Highway Traffic Safety Administration owner complaint. Use the verification links below to confirm the record directly with NHTSA.

Vehicle

2020 BUICK ENCLAVE

Manufacturer

General Motors, LLC

Components

POWER TRAIN

Dates

Incident: 06/03/2026
Filed: 06/17/2026

Owner complaint summary

The contact owns a 2020 Buick Enclave. The contact stated that while driving at an undisclosed speed, the accelerator pedal was depressed; however, the vehicle failed to accelerate as intended. The vehicle lost motive power and was coasted to the shoulder of the roadway. No warning light was illuminated. The vehicle was towed to the dealer where it was diagnosed with transmission failure. The contact was informed that the transmission needed to be replaced. The vehicle was in the process of being repaired. The manufacturer was made aware of the failure, and a case was filed. The contact was advised to contact the NHTSA Hotline to report the failure. The failure mileage was approximately 45,684.

This is an owner complaint filed with NHTSA (ODI #11744760). It is not automatically an official recall, investigation outcome, or manufacturer admission unless the complaint text itself describes one.

Official record ID (ODI): 11744760. This page is the human-readable source link used across afterwarranty. The raw JSON link proxies NHTSA's public API for machine verification; prefer this page when reading the complaint.