Verified government source

NHTSA complaint #11745260

This page summarizes an official U.S. National Highway Traffic Safety Administration owner complaint. Use the verification links below to confirm the record directly with NHTSA.

Vehicle

2019 BUICK ENVISION

Manufacturer

General Motors, LLC

Components

POWER TRAIN,ELECTRICAL SYSTEM,ENGINE

Dates

Incident: 12/03/2025
Filed: 06/19/2026

Owner complaint summary

The envision started losing power, the engine would not gain speed or if it did it was very slow, had the booster vacuum sensor changed, Sudden loss of power or sluggish acceleration, In the beginning the noise/whining was not loud however increased from the engine. Took to a repair shop, could not figure it out, informed dealership, was advised to bring it in. As the car was driven into the lot it died and was unable to start again, dealership informed it was going to cost more than the $22,000 that I paid for it. It appears that the turbo’s failure has damaged internal components, a full engine rebuild is necessary. Bought the car with 63,000 miles, engine went around 100k, had an easy care insurance/mechanical policy just over the mileage limit, tried contacting Buick, due to no recall they wouldn't start a case file for me

This is an owner complaint filed with NHTSA (ODI #11745260). It is not automatically an official recall, investigation outcome, or manufacturer admission unless the complaint text itself describes one.

Official record ID (ODI): 11745260. This page is the human-readable source link used across afterwarranty. The raw JSON link proxies NHTSA's public API for machine verification; prefer this page when reading the complaint.