Verified government source

NHTSA complaint #11745267

This page summarizes an official U.S. National Highway Traffic Safety Administration owner complaint. Use the verification links below to confirm the record directly with NHTSA.

Vehicle

2020 FORD F-150

Manufacturer

Ford Motor Company

Components

POWER TRAIN

Dates

Incident: 04/11/2025
Filed: 06/19/2026

Owner complaint summary

Transmission failed Transmission locks up slamming vehicle to a stop. transmission sometimes will not change gears and go into neutral when driving down highway. Dealer has confirmed problem and stated that ford knows that it has a faulty CDF drum in transmission. there were not any warning lights before this started occurring.

This is an owner complaint filed with NHTSA (ODI #11745267). It is not automatically an official recall, investigation outcome, or manufacturer admission unless the complaint text itself describes one.

Official record ID (ODI): 11745267. This page is the human-readable source link used across afterwarranty. The raw JSON link proxies NHTSA's public API for machine verification; prefer this page when reading the complaint.