NHTSA complaint #11746202

Owner complaint summary

While driving, the vehicle experienced a sudden internal mechanical and electronic transmission failure. Without warning, the vehicle shifted itself directly into Park while navigating the busy intersection of [XXX] and [XXX]. This caused a complete loss of propulsion and left the vehicle entirely immobilized in the middle of a high-speed junction. The vehicle could not be moved, creating an immediate, severe highway safety hazard that required an emergency 911 police response to manage traffic and protect the vehicle from being rear-ended. The dealership scan tool later pulled diagnostic code P0730 (Incorrect Gear Ratio) along with multiple clutch performance failures (P07A4, P07A2, P07A8). INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)