NHTSA complaint #11746363

Owner complaint summary

Component Involved: Steering Wheel Assembly (Super Cruise Steering Wheel Light Bar / Rim)Safety Defect Description:The plastic insert covering the Super Cruise LED light bar and the surrounding leather wrap located directly on the top rim of the steering wheel are breaking apart, peeling, and separating. This is an immediate and severe driving safety hazard. While executing turns and maneuvering the vehicle, the driver’s hands and clothing sleeves are actively getting caught and snagged on the exposed, broken plastic edges and peeling wrap on the wheel rim. This causes physical interference and sudden, unexpected entrapment of the driver's hand or clothing during active steering.Consequences of the Defect:This defect presents an imminent risk of a vehicle crash due to sudden mechanical restriction of the driver's hands. If a driver’s sleeve or fingers become trapped or snagged by the peeling steering wheel trim while negotiating a sharp turn, curve, or emergency evasive maneuver, they will be unable to smoothly rotate the wheel, leading to a direct loss of steering control.