NHTSA complaint #11747822

Owner complaint summary

Only the side window airbags deployed during a collision. There was no protection from the front impact. Insurance representatives have the vehicle and we are waiting to hear about the outcome. While in the car pool lane traveling approximately 65mph, a Honda civic left the lane to the right of us and veered directly into our lane. I applied the brakes as hard as I could, but did not swerve due to fear of rolling into the opposite direction of traffic. His back driver side came into my front passenger side at the immediate collision and then we flipped onto the driver side and slid for quite a few feet. Only the airbags on the doors/windows deployed. There was very little reaction time to apply the brakes due to the speed and closeness of the Honda coming into our lane. The airbags in the front console would have protected us from the whiplash we received.