Verified government source

NHTSA complaint #11747916

This page summarizes an official U.S. National Highway Traffic Safety Administration owner complaint. Use the verification links below to confirm the record directly with NHTSA.

Vehicle

2021 LINCOLN NAVIGATOR

Manufacturer

Ford Motor Company

Components

FUEL SYSTEM, GASOLINE

Dates

Incident: 03/25/2025
Filed: 07/02/2026

Owner complaint summary

The contact owns a 2021 Lincoln Navigator. The contact received notification of NTHSA Campaign Number: 25V455000 (Fuel System, Gasoline); however, the part to do the recall repair was not yet available. The local dealer was contacted. The dealer confirmed that the part was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact stated that vehicle failed to accelerate as needed due to a lack of fuel going to the engine. The contact stated that that the engine seized with the check engine warning light illuminated. The failure mileage was approximately 70,300.

This is an owner complaint filed with NHTSA (ODI #11747916). It is not automatically an official recall, investigation outcome, or manufacturer admission unless the complaint text itself describes one.

Official record ID (ODI): 11747916. This page is the human-readable source link used across afterwarranty. The raw JSON link proxies NHTSA's public API for machine verification; prefer this page when reading the complaint.