Verified government source

NHTSA complaint #11748088

This page summarizes an official U.S. National Highway Traffic Safety Administration owner complaint. Use the verification links below to confirm the record directly with NHTSA.

Vehicle

2023 MAZDA CX-5

Manufacturer

Mazda Motor Corp.

Components

ENGINE,FUEL/PROPULSION SYSTEM

Dates

Incident: 07/02/2026
Filed: 07/02/2026

Owner complaint summary

The vehicle experienced a sudden and complete engine stall while idling immediately after fueling the gas tank to capacity on a day with high ambient temperatures (over 100°F). Leading up to the stall, the vehicle was subjected to temporary auxiliary loads (Max AC running and active steering input). Immediately following the stall, the vehicle exhibited a hard-start condition and would not catch fire. After sitting turned off for several minutes, the vehicle restarted normally. The incident left no Diagnostic Trouble Codes (DTCs) or Check Engine Lights. Independent of this event, the vehicle intermittently exhibits a raw gasoline vapor smell inside the cabin at idle, alongside slight hesitations during low-speed steering maneuvers. This presents a safety hazard due to unexpected loss of motive power immediately after refueling in high-traffic gas station environments.

This is an owner complaint filed with NHTSA (ODI #11748088). It is not automatically an official recall, investigation outcome, or manufacturer admission unless the complaint text itself describes one.

Official record ID (ODI): 11748088. This page is the human-readable source link used across afterwarranty. The raw JSON link proxies NHTSA's public API for machine verification; prefer this page when reading the complaint.