NHTSA complaint #11748162

Owner complaint summary

My 2022 Honda CR-V experiences the "sticky steering" defect that has been widely reported and is currently under NHTSA investigation (EA23003). While driving at highway speeds, the steering wheel intermittently locks, requiring increased effort to move the wheel. When the steering finally releases, it often results in overcorrection, creating a dangerous safety hazard. I previously assumed that the issue was lane keeping assist but after my last honda service i started getting noise when turning the wheel. It's the exact same noise that happens in the honda civic steering pinion where the wormgear rubs against the plastic with insufficient grease as shown in this video [XXX] My safety is not put at risk because i have learned to expect the steering locking and compensate for it but it will only get worse over time. The problem was confirmed by the dealer but their solution is to replace the rack and pinion but the reports online say that the issue comes back because the part itself has the defect from the factory, the same as with the other 1.7m recalled honda vehicles with the same problem. There was no warning message and there still isn't any message on the vehicle saying that the rack has failed, it just locks intermittently and makes the clicking noise because of the insufficient grease. As i previously mentioned, the locking has been happening for quite some time but only after I was told that the noise was coming from the "failed" rack i found the sticky steering issues which then got me to disable all steering assist and sure enough the steering still sticks. I tried uploading videos but it won't allow me to. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)