NHTSA complaint #11748498

Owner complaint summary

The vehicle experienced a sudden and rapid mechanical failure of the 6-speed automatic transmission (6L80 model) within a span of less than two weeks. The light did not come on until the transmission was past salvage. The failure escalated rapidly from initial minor slipping to a severe loss of vehicle propulsion. A loss of acceleration while driving poses an immediate crash hazard, as the vehicle cannot safely maintain speed with surrounding traffic or accelerate out of dangerous situations. The failure required towing and a complete out-of-pocket replacement of the transmission unit at 116,374 miles to restore safe operation. The manufacturer has failed to issue a safety recall despite widespread failures of this component causing unexpected power loss on public roadways.