NHTSA complaint #11748804

Owner complaint summary

The contact owns a 2021 Kia Sportage. The contact stated that while parked on several occasions, a "Battery Discharge Warning" message was displayed, which disappeared once the vehicle was driven. The contact then stated that on several occasions after the vehicle sat unoperated for a day, the engine failed to start. The contact's husband jump-started the vehicle on multiple occasions and noticed that the battery was completely drained. The contact's husband replaced the battery approximately three times; however, the failure persisted. The vehicle was taken to an independent mechanic, where it was diagnosed with an electrical issue, requiring repair or replacement. The contact was advised to take the vehicle to a dealer for a full diagnosis. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 55,000.