Verified government source

NHTSA complaint #11748841

This page summarizes an official U.S. National Highway Traffic Safety Administration owner complaint. Use the verification links below to confirm the record directly with NHTSA.

Vehicle

2021 DODGE DURANGO

Manufacturer

Chrysler (FCA US, LLC)

Components

UNKNOWN OR OTHER

Dates

Incident: 06/19/2026
Filed: 07/07/2026

Owner complaint summary

The vehicle had been parked and unused for approximately 24 hours. We drove it home after staying elsewhere overnight and arrived home about one hour before the incident. About an hour after parking, I asked my fiancé to retrieve our belongings from inside the vehicle. He immediately noticed smoke filling the interior of the vehicle. I opened the hood to try to determine where the smoke was coming from but did not see any visible fire. As I continued looking for the source of the smoke, the vehicle suddenly caught fire. Within approximately 10 minutes, the fire spread rapidly, completely destroying the vehicle and reducing it to a total loss. The flames then spread to my home, causing part of the house to catch fire. Thankfully, we discovered the smoke when we did. Had it gone unnoticed for even a short time longer, our entire house could have caught fire. Firefighters arrived just as the fire began spreading to the house and were able to prevent further damage. Thankfully, no one was injured.

Fire reported
This is an owner complaint filed with NHTSA (ODI #11748841). It is not automatically an official recall, investigation outcome, or manufacturer admission unless the complaint text itself describes one.

Official record ID (ODI): 11748841. This page is the human-readable source link used across afterwarranty. The raw JSON link proxies NHTSA's public API for machine verification; prefer this page when reading the complaint.