Verified government source

NHTSA complaint #11749989

This page summarizes an official U.S. National Highway Traffic Safety Administration owner complaint. Use the verification links below to confirm the record directly with NHTSA.

Vehicle

2021 CADILLAC ESCALADE

Manufacturer

General Motors, LLC

Components

ENGINE

Dates

Incident: 06/04/2026
Filed: 07/13/2026

Owner complaint summary

Accelerated onto a 4-lane major highway and lost most engine power and many warning lights came on. I lost most vehicle power merging onto a 4 lane highway around other vehicles. I was able to get the car stopped car safely on side of the road and cut off for one minute. There was a noticeable rattlling noise in the engine compartment and severly reduced power. No lights regarding engine were previously available. Got the vehicle to dealer service center. Below is their report. "engine misfire detected. checked misfire data, all cylinder has recorded misfires with cylinder #4 being the most at 23,316. will have to remove bank 2 valve cover for inspection of rocker arms along with push rods. after removing valve cover no visible issues. started vehicle and the scraping/ticking noise is very audible. all rocker arms are moving. when touching cylinder #4 exhaust valve rocker arm can feel the roughness of the noise. which is indication of failed valve lifter or camshaft lobe. estimate provided. labor op 4067490 engine replacement 18.4 add 1.2 evacuate and recharge r1234yf a/c system. old engine #N1203011CU8X0269. new engine #19420611 007507775 1110000000000X. service completed."

This is an owner complaint filed with NHTSA (ODI #11749989). It is not automatically an official recall, investigation outcome, or manufacturer admission unless the complaint text itself describes one.

Official record ID (ODI): 11749989. This page is the human-readable source link used across afterwarranty. The raw JSON link proxies NHTSA's public API for machine verification; prefer this page when reading the complaint.