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NHTSA complaint #11750299

This page summarizes an official U.S. National Highway Traffic Safety Administration owner complaint. Use the verification links below to confirm the record directly with NHTSA.

Vehicle

2023 ACURA MDX

Manufacturer

Honda (American Honda Motor Co.)

Components

SUSPENSION,POWER TRAIN,STRUCTURE

Dates

Incident: 03/14/2026
Filed: 07/14/2026

Owner complaint summary

The contact owns a 2023 Acura MDX. The contact stated that while driving at various speeds over a bumpy road surface or a pothole, there was an abnormal metallic sound coming from underneath the passenger’s side of the vehicle. No warning light was illuminated. The vehicle was taken to the dealer, where a technician informed the contact that the sound was common after 50,000 miles. The contact was later informed that the cause of the failure was undetermined. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure, but the assigned case manager failed to help. The failure mileage was approximately 50,000.

This is an owner complaint filed with NHTSA (ODI #11750299). It is not automatically an official recall, investigation outcome, or manufacturer admission unless the complaint text itself describes one.
NHTSA datasets & APIsAll complaints for this vehicleRaw NHTSA JSON (ODI #11750299)Back to reports

Official record ID (ODI): 11750299. This page is the human-readable source link used across afterwarranty. The raw JSON link proxies NHTSA's public API for machine verification; prefer this page when reading the complaint.