NHTSA complaint #11750304

Owner complaint summary

The contact owned a 2025 Buick Enclave. While the contact’s daughter was driving through an intersection on a green light at an undisclosed speed, a truck crashed into the front driver’s side of the vehicle. Upon impact, the air bags failed to deploy. The contact and his wife and daughter were all transported for medical attention and were checked for injuries. The contact received a CT scan and was currently undergoing physical therapy and pain management injections for back and hip injuries. The contact’s wife underwent CT scans, and the daughter was awaiting an MRI result following the follow-up with the primary care physician. A Police report was filed, and the vehicle was deemed a total loss by the insurance. The vehicle was towed to a tow lot. The dealer and the manufacturer were notified of the crash, and the manufacturer provided a case number. The failure mileage was approximately 14,300.