Verified government source

NHTSA complaint #11751698

This page summarizes an official U.S. National Highway Traffic Safety Administration owner complaint. Use the verification links below to confirm the record directly with NHTSA.

Vehicle

2024 TESLA MODEL 3

Manufacturer

Tesla, Inc.

Components

ELECTRICAL SYSTEM,AIR BAGS,STRUCTURE

Dates

Incident: 07/18/2026
Filed: 07/21/2026

Owner complaint summary

I am writing to report an accident involving my son who was driving Tesla 2024 Model-3 on July 18th 2026 approximately 10:15 AM EST. He was returning home from his volunteering with Emergency medical Service(EMS) when the vehicle's steering wheel suddenly froze. while attempting to maneuver the vehicle to safe location , it collided with a roadside barrier. fortunately , my son was not injured , but the vehicle sustained significant damage, including deployment of airbag and damage to front passenger side. this incident occurred at a speed of approximately 26 MPH

Crash reported
This is an owner complaint filed with NHTSA (ODI #11751698). It is not automatically an official recall, investigation outcome, or manufacturer admission unless the complaint text itself describes one.

Official record ID (ODI): 11751698. This page is the human-readable source link used across afterwarranty. The raw JSON link proxies NHTSA's public API for machine verification; prefer this page when reading the complaint.