NHTSA complaint #11752053

Owner complaint summary

I am writing to report a known safety-related defect on my 2021 BMW X3, VIN [XXX]. 1 The vehicle was diagnosed at BMW of Manhasset, an authorized BMW dealer, with a coolant leak originating from the heat management module and oil filter housing. This is not ordinary wear and tear. BMW's own service bulletin SIB 11 10 25 identifies this failure mode as a known issue affecting B46/B48/B58-equipped vehicles, which includes my X3. 3 4 5 The same defect is also the subject of an active U.S. class action, XXX. v. BMW of North America, LLC (D.N.J.), covering the same engine families. This defect presents a genuine safety risk, not merely a cost issue. The oil filter housing's internal wall structures, which separate the oil and coolant passages, are prone to failing or warping, and the gaskets sealing those passages are prone to premature failure. When this occurs, coolant can leak into the oil sump or drain externally, which can cause sudden engine overheating and/or engine failure, sometimes within minutes of the leak developing. If oil escapes and contacts the hot exhaust, it can also create a fire risk. A vehicle experiencing this failure is not safe to continue driving, and the risk of sudden, catastrophic engine damage or fire warrants a recall rather than leaving affected owners to discover and pay for this known defect on their own. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)