NHTSA complaint #11752230

Owner complaint summary

My 2023 Toyota Camry has developed an intermittent defect where the ignition key becomes stuck and cannot be removed even though the dashboard shows the vehicle is in Park. The only way to remove the key is to disconnect the vehicle's battery, which is not a normal or safe operating procedure. The problem occurs intermittently and has happened multiple times. I believe there may be a defect involving the ignition key release system, shift interlock, park position switch, or a related electrical component. This condition could leave drivers stranded or unable to secure their vehicle and creates a potential safety concern. I am submitting this complaint so the issue can be investigated and to determine whether other 2023 Toyota Camry owners are experiencing the same problem.