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NHTSA complaint #11752870

This page summarizes an official U.S. National Highway Traffic Safety Administration owner complaint. Use the verification links below to confirm the record directly with NHTSA.

Vehicle

2024 INFINITI QX60

Manufacturer

Nissan North America, Inc.

Components

SERVICE BRAKES

Dates

Incident: 07/24/2026
Filed: 07/26/2026

Owner complaint summary

This vehicle was taken to the local Infiniti dealer for a routine oil change, vehicle inspection during this service discovered that the rear brake pads were worn. The request to replace the rear brake pads was declined. There were no warning indications. The failure mileage was 21787. Infiniti was contacted, but no assistance was offered.

This is an owner complaint filed with NHTSA (ODI #11752870). It is not automatically an official recall, investigation outcome, or manufacturer admission unless the complaint text itself describes one.
NHTSA datasets & APIsAll complaints for this vehicleRaw NHTSA JSON (ODI #11752870)Back to reports

Official record ID (ODI): 11752870. This page is the human-readable source link used across afterwarranty. The raw JSON link proxies NHTSA's public API for machine verification; prefer this page when reading the complaint.