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NHTSA complaint #11753269

This page summarizes an official U.S. National Highway Traffic Safety Administration owner complaint. Use the verification links below to confirm the record directly with NHTSA.

Vehicle

2021 BUICK ENCLAVE

Manufacturer

General Motors, LLC

Components

SEAT BELTS

Dates

Incident: 07/23/2026
Filed: 07/28/2026

Owner complaint summary

The contact owns a 2021 Buick Enclave. The contact stated that while driving at an undisclosed speed with the contact and her daughter inside the vehicle, her daughter's seat belt became extremely tight. The seat belt failed to unlatch, forcing the contact to cut the seat belt to remove her daughter from the seat. The contact believed that the seat belt had malfunctioned. The dealer was notified of the failure. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was 90,000.

This is an owner complaint filed with NHTSA (ODI #11753269). It is not automatically an official recall, investigation outcome, or manufacturer admission unless the complaint text itself describes one.
NHTSA datasets & APIsAll complaints for this vehicleRaw NHTSA JSON (ODI #11753269)Back to reports

Official record ID (ODI): 11753269. This page is the human-readable source link used across afterwarranty. The raw JSON link proxies NHTSA's public API for machine verification; prefer this page when reading the complaint.