NHTSA complaint #11753360

Owner complaint summary

Multiple door actuator locks are faulty and broken, conveniently just out of warranty. The first right passenger door lock broke/faulty in October 2025, leading me to discover a class action lawsuit was filed against Toyota for faulty actuators. This can be found here: [XXX]. This faulty door lock was fixed as a goodwill gesture from Toyota; The same issue occurred recently for the front driver door, leading me to bring it to the dealership to confirm the issue and note that the actuator is "faulty" and needs replacement. Toyota refuses to cover this ongoing issue with the door actuators and is refusing to fix this concern or part. This is a major safety issue in case of a crash; if the driver's door is the only way to leave the vehicle, a faulty locking and unlocking leaves me liable for being trapped in said vehicle. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)