Verified government source

NHTSA complaint #11754174

This page summarizes an official U.S. National Highway Traffic Safety Administration owner complaint. Use the verification links below to confirm the record directly with NHTSA.

Vehicle

2023 HONDA PILOT

Manufacturer

Honda (American Honda Motor Co.)

Components

UNKNOWN OR OTHER

Dates

Incident: 07/26/2026
Filed: 08/01/2026

Owner complaint summary

My husband was driving our family of 6 to [XXX] from the [XXX] area. We were on the highway in [XXX] when we heard a loud pop and the sunroof had randomly exploded. There's a thin cloth like screen between the glass and the inside of the vehicle. Luckily that screen was not open, otherwise, we would've have been cut up by the glass shards coming down. We arrived at our destination in Florida and took pictures of the broken sunroof. I called our insurance to file a claim. I also called American Honda and made filed a case. I was told to take it to the dealership and see if our extended warrantee would cover it. MPP denied the claim. This is very dangerous to have a random sunroof explode out of nowhere. Someone needs to take responsibility for this before people get hurt. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

This is an owner complaint filed with NHTSA (ODI #11754174). It is not automatically an official recall, investigation outcome, or manufacturer admission unless the complaint text itself describes one.

Official record ID (ODI): 11754174. This page is the human-readable source link used across afterwarranty. The raw JSON link proxies NHTSA's public API for machine verification; prefer this page when reading the complaint.