NHTSA complaint #11754198

Owner complaint summary

My vehicle has multiple software and electrical issues that Jeep has been unable to diagnose or repair, and there is currently no recall addressing these problems. One of the most serious issues is that the vehicle will randomly switch the display language from English to Italian while I am driving. When this happens, the speedometer changes from miles per hour (MPH) to kilometers per hour (KPH), making it difficult to know my speed without pulling over and manually changing the language back to English. This creates an unnecessary safety concern. Additionally, the automatic door lock feature no longer functions properly. Although the dealership has repaired it in the past, the problem has returned. I also continue to receive a dashboard warning indicating that the Forward Collision Warning system is disabled, even though the feature is clearly enabled in the vehicle's settings. This inconsistency raises concerns about whether the safety system is functioning as intended. Another ongoing issue is that the vehicle randomly drains its battery. Both AutoZone and the dealership have tested the main battery and the auxiliary battery, and both have been found to be in normal working condition. Despite this, the battery drain continues to occur without explanation randomly. These recurring software and electrical problems have become unacceptable. Jeep has been unable to provide a permanent solution, and I believe the company should stand behind its product by acknowledging and resolving these issues.