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NHTSA complaint #11754674

This page summarizes an official U.S. National Highway Traffic Safety Administration owner complaint. Use the verification links below to confirm the record directly with NHTSA.

Vehicle

2024 DODGE DURANGO

Manufacturer

Chrysler (FCA US, LLC)

Components

VISIBILITY

Dates

Incident: 07/30/2026
Filed: 08/04/2026

Owner complaint summary

The contact owns a 2024 Dodge Durango. The contact stated that while his wife was driving approximately 65 MPH, with the A/C activated, there was an abnormally loud sound like a gunshot coming from the vehicle. The driver pulled over to the side of the road and inspected the vehicle and became aware that the sun roof glass had exploded on top of the sun roof shade cover. The vehicle was taken to a dealer, and it was determined that the sun roof glass needed to be replaced. The manufacturer was notified of the failure. The failure mileage was 27,500.

This is an owner complaint filed with NHTSA (ODI #11754674). It is not automatically an official recall, investigation outcome, or manufacturer admission unless the complaint text itself describes one.
NHTSA datasets & APIsAll complaints for this vehicleRaw NHTSA JSON (ODI #11754674)Back to reports

Official record ID (ODI): 11754674. This page is the human-readable source link used across afterwarranty. The raw JSON link proxies NHTSA's public API for machine verification; prefer this page when reading the complaint.