Verified government source

NHTSA complaint #11754693

This page summarizes an official U.S. National Highway Traffic Safety Administration owner complaint. Use the verification links below to confirm the record directly with NHTSA.

Vehicle

2020 TESLA MODEL 3

Manufacturer

Tesla, Inc.

Components

SUSPENSION

Dates

Incident: 06/01/2026
Filed: 08/04/2026

Owner complaint summary

I own a Tesla Model 3 and have been experiencing concerning front suspension and steering issues that appear to be worsening over time. While driving and especially during low speed turns, parking and maneuvering, the front suspension produces loud screeching, squeaking, and rubbing noises. The steering has also become noticeably stiffer that normal at times, and the noises can be felt through the steering wheel. The sounds are coming from the front suspension area and occur repeatedly during normal driving. The issues raises significant safety concerns because I am worried there may be a defect affecting the front suspension of steering components. Unexpected steering resistance combined with loud suspension noises creates concern that a suspension component could fail while the vehicle is in motion, potentially resulting in loss of steering control or a crash. There were no warning lights or messages displayed before or during these symptoms. The vehicle has not been involved in any collision that would explain these symptoms. The problem has continued during normal operation and appears to be getting progressively worse. The vehicle is available for inspection upon request. I am submitting this complaint because I understand NHTSA is investigating front suspension issues involving 2018-2020 Tesla Model 3 vehicles, and my vehicle is experiencing similar symptoms. I believe this issue should be investigated to determine whether it is related to the front suspension components under investigation.

This is an owner complaint filed with NHTSA (ODI #11754693). It is not automatically an official recall, investigation outcome, or manufacturer admission unless the complaint text itself describes one.

Official record ID (ODI): 11754693. This page is the human-readable source link used across afterwarranty. The raw JSON link proxies NHTSA's public API for machine verification; prefer this page when reading the complaint.