Verified government source

NHTSA complaint #11755632

This page summarizes an official U.S. National Highway Traffic Safety Administration owner complaint. Use the verification links below to confirm the record directly with NHTSA.

Vehicle

2023 HONDA PILOT

Manufacturer

Honda (American Honda Motor Co.)

Components

ELECTRICAL SYSTEM,EXTERIOR LIGHTING,UNKNOWN OR OTHER

Dates

Incident: 08/05/2026
Filed: 08/08/2026

Owner complaint summary

when driving our 2023 honda pilot we stopped at traffic light the car shut off would not restart our front doors would open and close our back doors would not operate back tale gate door would not operate we had no4 way blinkers no lights totally dead auto. we were in middle of four lanes bumper to bumper traffic with no way to warn other drivers of our car break down. after short time a helpful driver pulled up behind us and used his auto to block us from traffic and used his 4 way flashers to warn other cars to go around us . police and tow showed up in appx 20 min. car was taken to WILLIAMS HONDA OF TRAVERS CITY MI.49685 they repaired car next day informed us battery shorted out when auto shut off activated at stop light. we had no indications of any issues with our vehicle it is 3 yr old with 40138 mi on it battery was out warrenty. williams installed newAGM100M BATT. our main safety issue is lack of 4 way warning or signal to other drivers.WE WERE LUCKY NO ONE REAR ENDED US AND WE DID NOT NEED BACK DOORS TO OPERATE . THANK YOU [XXX] AND [XXX] FROM SAULT STE. MARIE MI [XXX] . INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

This is an owner complaint filed with NHTSA (ODI #11755632). It is not automatically an official recall, investigation outcome, or manufacturer admission unless the complaint text itself describes one.

Official record ID (ODI): 11755632. This page is the human-readable source link used across afterwarranty. The raw JSON link proxies NHTSA's public API for machine verification; prefer this page when reading the complaint.