NHTSA complaint #11755906

Owner complaint summary

My 2024 Outlander locked all the doors while the engine was running and the FAST key was inside the vehicle. I exited normally through the driver’s door and did not intentionally lock the vehicle. I want this documented on the repair order and I’d like the keyless-operation system checked, including the interior key antenna and any BCM/keyless-system faults or available software updates. I am available for inspection. Not reproduced except by myself. Vehicle has been inspected by no one. No warning. This is a hazard because a child or pet could have been locked inside. I could be stranded in an unsafe location or in severe weather that would pose a risk to myself. The car could run out of gas by the time I’d figure out how to get back inside.